Terms and Conditions

These terms and conditions govern your use of the SEO Engico website at seoengico.com and the services we provide. By using our website or engaging us, you agree to these terms. Please read them carefully. If you are entering into them on behalf of a business, you confirm you have authority to do so.

1. Who we are

SEO Engico (“we”, “us” or “our”) is a search marketing agency based in London, United Kingdom. You can contact us at support@seoengico.com or 020 8154 2053.

2. Definitions

• Client, “you” or “your” means the person or business that engages us.
• Services means the work we agree to provide, such as SEO, Google Ads, web design, link building and AI search visibility.
• Proposal means the quote, statement of work or scope document that describes the Services, fees and timelines.
• Deliverables means the work products we create for you under a Proposal.
• Site means the website at seoengico.com.

3. Our services

We offer search engine optimisation, Google Ads and PPC management, web design, link building, and AI search visibility. The exact scope, deliverables, fees and timelines for any engagement are set out in the Proposal we agree with you. Where these terms and a signed Proposal conflict, the Proposal takes priority for that engagement.

4. Proposals and acceptance

A Proposal is valid for the period stated in it, or for 30 days if no period is stated. A contract is formed when you accept a Proposal in writing (including by email) and, where applicable, pay any deposit. Work begins once we have what we need from you to start.

5. Fees and payment

• Fees are set out in the Proposal and are exclusive of VAT unless stated otherwise.
• Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
• Retainers and ongoing services are billed in advance for each period.
• We may charge interest on late payments under the Late Payment of Commercial Debts (Interest) Act 1998, and we may pause work until overdue amounts are paid.
• Third-party costs you ask us to manage, such as advertising spend, are your responsibility and are separate from our fees.

6. Your responsibilities

You agree to:

• give us timely access to the accounts, analytics, website and information we need;
• provide accurate, lawful and complete information;
• review and approve work within reasonable timescales;
• confirm that you own, or have the right to use, any content, trademarks or materials you give us.

Delays or incomplete information from you may affect timelines, and we are not responsible for the impact of those delays.

7. Results and third-party platforms

Our work depends on platforms we do not control, including Google, Bing, and AI search engines, whose algorithms, policies and features change regularly. Because of this, we cannot and do not guarantee any specific ranking, position, traffic level, number of leads, citation or revenue. What we do guarantee is that we will perform the Services with reasonable skill and care, using current best practice. We never use tactics that breach search engine guidelines.

8. Intellectual property

Once you have paid in full for an engagement, ownership of the bespoke Deliverables created for you under that engagement passes to you. This does not include:

• any third-party or licensed materials, which remain subject to their own licences; and
• our pre-existing methods, tools, templates, software and know-how, which remain ours. We grant you a licence to use these to the extent needed to use your Deliverables.

All content on the Site, including text, design, graphics and logos, is owned by us or our licensors and may not be copied or reused without permission.

9. Confidentiality

Each party will keep the other’s confidential information confidential and use it only to perform or receive the Services, except where disclosure is required by law.

10. Data protection

Each party will comply with applicable UK data protection law. Where we process personal data on your behalf as part of the Services, we do so as your processor under appropriate terms. Our handling of personal data is described in our Privacy Policy.

11. Warranties and disclaimers

We provide the Services with reasonable skill and care. To the fullest extent permitted by law, and except as expressly stated in these terms or a Proposal, the Site and Services are provided “as is” and we exclude all other warranties, whether express or implied.

12. Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under English law.

Subject to that:

• we are not liable for indirect or consequential losses, or for loss of profit, revenue, business, goodwill, anticipated savings or data; and
• our total liability arising out of or in connection with an engagement will not exceed the total fees you paid us for that engagement in the 12 months before the event giving rise to the claim.

13. Term and termination

Either party may terminate an engagement as set out in the Proposal, or on 30 days’ written notice if no notice period is stated. Either party may terminate immediately if the other commits a material breach that is not remedied within 14 days of being asked, or becomes insolvent. On termination, you must pay for all work carried out and costs committed up to the termination date.

14. Force majeure

Neither party is liable for delays or failures caused by events outside its reasonable control, including outages of third-party platforms, internet failures, strikes or acts of government.

15. Use of our website

You may use the Site for lawful purposes only. You must not misuse it, attempt to gain unauthorised access, scrape it at scale, introduce malicious code, or use it in any way that could damage it or impair its availability. We may change, suspend or withdraw any part of the Site at any time.

16. Governing law and jurisdiction

These terms and any dispute arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, although we may take action to recover overdue sums in the courts where you are based.

17. General

• These terms, together with any Proposal, form the entire agreement between us and replace any earlier discussions.
• If any part of these terms is found to be invalid, the rest will continue to apply.
• A delay in enforcing these terms is not a waiver of our rights.
• You may not transfer your rights or obligations without our written consent. We may transfer ours to a successor of our business.
• A person who is not a party to these terms has no rights under the Contracts (Rights of Third Parties) Act 1999.

18. Contact us

If you have any questions about these terms, contact us at support@seoengico.com or 020 8154 2053.